Sales Support Administrator Customer Service & Call Center - Suwanee, GA at Geebo

Sales Support Administrator

3.
6 Suwanee, GA Suwanee, GA Full-time Full-time $21 - $24 an hour $21 - $24 an hour 19 hours ago 19 hours ago 19 hours ago Provides administrative and logistical support to the sales team.
Duties may include order processing/entry, record keeping, and response to customer/dealer inquiries.
Generates reports on sales targets related to corporate level programs and promotions, activity, and other related metrics.
Trains and supports the sales team on systems, processes, and procedures.
Essential Duties and Responsibilities include the following.
Other duties may be assigned.
Receive, review, and process orders (standard and promotional).
Responsible for invoicing orders daily.
Check inventory records and pricing for order fulfillment prior to order entry.
Enter and confirm orders using a double-check system.
Maintain transactional data related to sales order processing in the Customer Relationship Management (CE/CRM) and/or D365/F&SC system.
Assist sales in review of documents including but not limited to:
Application for new accounts.
Discount request forms.
Credit applications.
Return Merchandise Authorization (RMA) requests.
Credit memos.
Handle process and activities related to parts shipments (Los Angeles branch)
Qualifications:
Excellent customer service skills.
Associate's Degree or higher with 1-2 years in order entry, sales administrative support, and/or advance customer service; or equivalent combination of education and experience Proficient in Microsoft Office, including Word, Excel, and PowerPoint Excellent time management skills and ability to multi-task and priorities work.
Attention to detail and problem-solving skills.
Excellent written and verbal communications skills.
Job Type:
Full-time Pay:
$21.
00 - $24.
00 per hour Expected hours:
40 - 45 per week
Benefits:
401(k) 401(k) 4% Match 401(k) matching Dental insurance Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance Compensation package:
Holiday pay Hourly pay Overtime pay Yearly bonus Schedule:
10 hour shift 8 hour shift Monday to Friday Weekends as needed Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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